We are committed to providing high-quality legal services and ensuring our clients’ satisfaction. If you have any complaints or inquiries regarding the services provided, please follow the steps outlined below to submit your complaint.

How to Submit a Complaint

Fill out the Complaint Form: 

Please complete all the required fields in the dedicated complaint form on this page. Ensure that you provide accurate and clear details about the issue you’re facing.

Submit the Complaint: 

You can submit your complaint directly via the contact form or by emailing us at: cs@shater.sa

Reviewing the Complaint: 

The complaint will be carefully reviewed by our specialized legal team. We will contact you within 3-5 working days to inform you of the status of your complaint and the actions taken.

Ensuring Transparency and Privacy: 

We emphasize the respect for your privacy and the confidentiality of all information provided in the complaint. We are committed to handling all complaints with transparency and fairness to ensure appropriate solutions are provided.

Contact Methods for Submitting Complaints: 

Email: cs@shater.sa
Phone: 0559779793